Refund Policy
No-Refund Policy for Digital Products
Because our products are digital files that are made available for immediate download upon purchase, all sales are final. We do not offer refunds, exchanges, or cancellations once a purchase has been completed and the download link has been issued.
Why We Cannot Accept Returns
Digital files cannot be "returned" in the traditional sense. Once a file has been downloaded or accessed, we are unable to verify that it has been deleted or is no longer in use. This policy is consistent with standard practice for digital goods.
Exceptions
We will review refund requests on a case-by-case basis only in the following circumstances:
- The file was corrupted or could not be opened and we are unable to provide a working replacement.
- The product delivered was materially different from what was described in the listing.
To request a review, please contact us within 7 days of your purchase date with your order number and a description of the issue.
License & Misuse
Purchasing a digital product grants you a single-user, non-transferable, non-exclusive license for personal or professional use as described in our Terms of Service. Unauthorized redistribution, resale, or sharing of files is not permitted and does not qualify for a refund.
Contact Us
If you have a question about your order, please contact us through our store contact page and we will respond as soon as possible.